Job Description

Job Description

Job Description

At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people genuinely look out for one another. When you join our team, you're stepping into a workplace where you can learn, grow, and take pride in creating memorable moments across the entire property. We bring energy, heart, and professionalism to everything we do, by building not only unforgettable guest experiences, but a workplace we're proud to call our own.

Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern coast and beyond.

As the first friendly face guests may see as they enter the venue, you set the stage for great times at our casino bar. You keep the energy flowing by greeting guests warmly, helping them find their perfect spot, and keeping the bar stocked, clean, and running smoothly. From supporting bartenders and cocktail servers to making sure every guest feels welcome and every glass is sparkling, you're key in creating a seamless and memorable experience.

• Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
• Keep the bar fully stocked with everything from glassware to garnishes so service never misses a beat.
• Maintain a clean, safe, and inviting bar, storage, and work area throughout your shift.
• Jump in with a sense of urgency to support bartenders and cocktail servers whenever they need an extra hand.
• Greet guests at the door, check IDs with professionalism, and help manage the flow into the bar.
• Assist guests in finding the right seating for themselves or their group to kick off their experience on a high note.
• Keep an eye on crowd levels to ensure the space feels lively but comfortable, helping maintain order at the door when guests are waiting.
• Buss tables, rotate glassware, and handle dishes to keep the bar polished and ready for the next round of fun.
• Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

• Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
• Experience helpful but not required. Must be able to read and comprehend verbal and written instructions.
• Must be a minimum of 21 years of age.
• Must have valid OLCC permit and working knowledge of OLCC regulations.
• Must have a food handler's card and meet health, safety and sanitation standards at all times.
• Demonstrated ability to perform your duties with a minimum of supervision and handle multiple priorities and tasks.
• Comfortable communicating clearly and positively with both guests and teammates.
• Must pass and remain in compliance with Coquille Gaming Commission background check and drug free workplace policies.

We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. You'll need to be available to work weekends, holidays, and evenings when we are busy. During your shift, you'll be on your feet standing for extended periods, and frequently walk, and use your hands to finger, handle or feel objects, tools or controls. Ability to lift up to 25 pounds frequently with the ability to maneuver a full keg of beer, carry cases of bottled beer, bend, twist, reach and otherwise be physically limber as duties necessitate. Occasionally sit. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.

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