Job Description
Make work your adventure at Beech Mountain Resort. We are a community of adventurers and outdoor enthusiasts committed to creating a once in a lifetime experience for our guests and employees. Our team is dedicated, compassionate and proud of what we do. We work hard, have fun and understand that every employee contributes to the experience our guests have at the resort.
POSITION SUMMARY
Our Sales Internship is built around hands on experience. Interns aren’t here simply to observe. They work alongside our Sales and Guest Services teams and are trusted with real responsibilities.
Sales Interns will develop customer service, sales, communication and problem solving skills while learning how a resort operates. They will interact directly with guests, work within our call center, sell resort products, assist with events and serve as ambassadors for Beech Mountain Resort.
This internship is a strong fit for students interested in sales, business, hospitality, tourism, recreation or communications.
WHAT YOU’LL LEARN + DO
• Learn Beech Mountain Resort products and how to recommend them based on guest needs.
• Sell lift tickets, passes and other resort products.
• Work alongside the Guest Services team.
• Develop practical sales and communication techniques.
• Build customer service and conflict resolution skills.
• Gain call center experience by answering guest calls.
• Work directly with guests in person.
• Learn how to troubleshoot issues and find solutions.
• Gain experience using ticketing and guest management systems.
• Assist with resort events and special projects.
• Represent Beech Mountain Resort as an ambassador.
• Learn how departments throughout the resort work together.
• Gain firsthand experience working in a fast paced tourism and recreation environment.
THE STANDARD WE SET
Kindness, empathy and listening well are important in every position at Beech Mountain Resort. We expect our employees to be punctual, dependable and hardworking, to communicate openly and to care about the details.
We value people who take initiative, follow through, ask questions and are receptive to feedback. Our employees need to adapt when circumstances change, approach problems with solutions and be willing to help when something needs to get done. We believe the way we treat the people we work alongside matters just as much as the way we treat our guests.
If you take pride in your work, enjoy working as part of a team and want an opportunity to learn and grow, join us and make work your adventure.
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